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Privacy Policy

This privacy policy describes the personal data collected or produced (processed) when you use Merter Mall's websites ("Sites") and mobile applications ("Applications"). It also explains how your personal data is used, shared and protected, what rights you have regarding your personal data and how you can contact us.

WHO is Responsible for the Processing of Your Personal Data?

The Merter Mall entity responsible for the processing of your personal data will depend on how you interact with Merter Mall Sites and Applications and where you are in the world. In this policy, the relevant Merter Mall establishment is referred to as “Merter Mall”, “our”, “we” or “us”.

WHAT Personal Data Do We Collect and WHEN?

In order to provide you with the products or services you have requested, we ask for some personal data from you. For example, when you make purchases, contact our consumer services, request communications, create an account, participate in our events or contests, or use the Sites or Apps.

This personal data about you includes:

contact information, including name, email, phone number, and shipping and billing physical address;

login and account information, including screen name, password, and unique user ID;

personal information, including gender, city of residence, date of birth and purchase history;

payment or credit card information;

images, photos and videos;

information about physical characteristics, including weight, height and body measurements.


We comply with local laws and do not allow children to register on our Sites or Apps when they are below the legal age of their country of residence. We will seek parental consent for children attending Merter Mall experiences and events. TOOLS to Manage What Personal Data We Collect While using our Sites and Apps, we also provide timely notice or approval for certain apps. For example, we will obtain consent to use your place or send push notifications. We may obtain this consent through Apps or Sites or using standard permissions available on your device. In many cases, your web browser or mobile device platform provides additional tools to give you control over when your device collects or shares certain categories of personal information. For example, your mobile device or web browser may provide various tools to enable you to manage the use of cookies or location sharing. We recommend that you learn about and use the tools available on your devices.

To Protect Ours or Others' Rights, Property, or Safety

We may also use your personal data about how you use our products and services to prevent or detect fraud, abuse, illegal use and violations of our Terms of Use and to comply with court orders, government requests or applicable law.

For General Research and Analysis Purposes

We use data about how our visitors use our Sites, Apps and Services to understand customer behavior or preferences. For example, we may use information about how visitors to search for and find products to better understand best practices for organizing and presenting product offerings in our storefront.

Other Purposes

We may also use your personal data in other ways and will provide specific notice at the time of collection and obtain your consent when necessary.

Legal Ground

To process your personal data, we rely on certain legal grounds depending on how you interact with our Sites and Apps.

When you purchase Merter Mall products from our Sites and Apps, we need your personal data to fulfill our contract with you. For example, we need your payment and contact information to deliver your order.

When you use our Apps, we rely on your consent for processing and for certain limited purposes to fulfill our contract with you (for example, for in-App purchases).

We also rely on other legal bases, such as our legitimate interests as a company, to comply with a legal obligation or to protect your vital interests.

SHARING Your Personal Data

Sharing of Merter Mall

Merter Mall shares your personal data with:

Merter Mall establishments for the above-mentioned purposes and in accordance with the above-mentioned conditions.

Third party that processes personal data on behalf of Merter Mall, for example, to process credit cards and payments, shipments and deliveries, to host, manage and service our data, to distribute emails, to conduct research and analysis, to manage brand and product promotions and to administer certain services and features service providers. When using third-party service providers, we make agreements with them that require them to implement the necessary technical and organizational measures to protect your personal data.

Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) prevent illegal uses of our Sites and Apps or violations of our Sites and Apps Terms of Use and our policies; (iii) defend ourselves against third-party claims; and (iv) assist in fraud prevention or investigation (for example, counterfeiting).

any other third party when you give consent

We may also transfer personal data we hold about you if we sell or transfer all or a portion of our business or assets (including restructuring, spin-off, dissolution or liquidation).

Your Sharing

When you use certain social features on our Sites or Apps, you may create a public profile that may contain information such as your screen name, profile picture, or city in which you live. You can also share content with your friends or publicly, including information about your Merter Mall activities. In order to keep under control what information you provide through Merter Mall's social features, we recommend that you use the tools we provide to manage Merter Mall's social sharing.

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